privacy_policy

Privacy Statement for the website www.arianatruffles.com

Last updated: 23/01/2025

Ariana Truffles (“we”, “our”, “us”) respects and protects your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data (General Data Protection Regulation, GDPR).

1. Who we are

Ariana Truffles is a company engaged in the sale of truffles both online and in-store. Our registered office is located at Via Rianese, 150, 00060 Riano RM. You can contact us at 328 136 5067 or via email at info@arianatruffles.com.

2. Types of data collected

We collect the following personal data:

  • Identification data: first name, last name, email address, phone number.
  • Purchase data: order details, shipping address, payment information.
  • Navigation data: IP addresses, cookies, browsing data (e.g., through Google Analytics or similar tools).
  • Data provided voluntarily: reviews, comments, or inquiries submitted through our website or email.

3. Purposes of data processing

Your personal data is processed for the following purposes:

  • Contract fulfillment: managing orders, shipping products, communications related to purchases.
  • Promotional communications: sending newsletters, special offers, updates on new products, only with your explicit consent.
  • Website improvement: analyzing user preferences to enhance the browsing experience.
  • Legal obligations: to comply with fiscal, accounting, and legal obligations.

4. Data processing methods

Your personal data is processed through both manual and automated means to ensure its security and confidentiality. Data is kept for the time necessary to fulfill the purposes for which it was collected, or for a longer period if required by legal obligations.

5. Legal basis for processing

The processing of personal data is lawful based on the following legal grounds:

  • Contract execution (e.g., processing data related to purchase orders).
  • Explicit consent (e.g., for sending promotional communications).
  • Legal obligation (to comply with fiscal, accounting, and legal obligations).

6. Data recipients

Personal data may be shared with:

  • Service providers: third-party companies that assist us in managing business operations (e.g., shippers, payment processors, marketing platforms).
  • Competent authorities: if necessary to comply with legal obligations.

Data is not transferred outside the European Union.

7. Data subject rights

Under the GDPR, you have the right to:

  • Access your data: request a copy of your personal data.
  • Correct your data: request the correction of inaccurate or incomplete data.
  • Delete your data: request the deletion of personal data when no longer needed for the purposes for which it was collected.
  • Limit processing: in certain cases, request the limitation of processing.
  • Data portability: receive your data in a structured, commonly used format for transfer to another data controller.
  • Object to processing: object to the processing of your data for direct marketing purposes.

To exercise your rights, you can contact us at info@arianatruffles.com.

8. Cookies

Our website uses cookies to enhance the browsing experience. You can choose to accept or refuse cookies through your browser settings. For more information, please refer to our [Cookie Policy].

9. Data security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or damage. However, no method of data transmission or storage is completely secure. We advise you to take precautions to protect your data.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time, publishing the updated version on our website. We encourage you to periodically check this section to stay informed about how we process your data.

Contact

For any questions regarding privacy and the processing of your personal data, you can contact us at: